7/19/2024
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Harris Health has announced the resumption of appointments at its outpatient and clinic sites following a global information system outage caused by a Microsoft Windows software update glitch. While many services are back online, some network systems within Harris Health remain unavailable, continuing to pose challenges for the healthcare provider.
The glitch led to significant disruptions, including the cancellation of elective hospital procedures for the day. Affected patients are being contacted directly to reschedule their procedures, ensuring they receive the care they need as soon as possible.
Harris Health extends its gratitude to the public for their patience and understanding during this period of service disruption. The organization is working diligently to restore full functionality to all its systems and to minimize any further inconvenience to its patients.
This incident underscores the importance of robust IT infrastructure and contingency planning in healthcare settings, where system outages can significantly impact patient care and operations. Harris Health's prompt response and communication efforts highlight its commitment to patient care and service continuity