Empowering Veterans with Access to Opportunity Through Digital Tools

The headquarters of Combined Arms in east Houston recently buzzed with applause, cheers, and a contagious sense of optimism. This non-profit organization is dedicated to connecting transitioning service members and veterans with every available resource to help them thrive in the civilian world. Their secret weapon? Software and technology powered by the Internet. Last Saturday, supporters, veterans, and volunteers gathered to celebrate the launch of a WiFi-connected Lift Zone at Combined Arms, made possible through funding from Comcast.

The Comcast Lift Zone provides veterans with free access to high-speed and reliable WiFi, addressing the digital divide within the military community. A 2019 FCC report revealed that around 15% of veteran households lack an Internet connection, making it challenging for them to apply for benefits, search for jobs, and explore other opportunities. The report also highlighted the larger digital divide faced by veterans in rural areas. For example, many rural veterans enrolled in the VA's health care system lack Internet access at home, hindering their access to crucial medical care. The study emphasized the increasing importance of digital skills and internet access for veterans in the years to come.

The launch of the Lift Zone at Combined Arms demonstrates the organization's commitment to bridging this digital divide. Mia Garcia, Executive Director of Combined Arms, expressed her gratitude to Comcast for their partnership and explained how the Lift Zone will help veterans get online and drive traffic to their campus. With 265 veteran-serving organizations providing over 1,000 resources to transitioning service members, veterans, and their families, Combined Arms plays a crucial role in supporting the veteran community.

In addition to the Lift Zone launch, over 50 volunteers gathered at Combined Arms to show their appreciation for veterans through heartfelt activities. Comcast teammates, along with their family members, wrote appreciation letters and assembled hygiene kits inside the non-profit's gym.

Demian Voiles, Comcast Texas' Vice President of Sales and Marketing, highlighted the company's commitment to expanding Internet access for those who need it most. The investment in Lift Zones reflects Comcast's dedication to supporting the military community, with Voiles serving as the executive sponsor for Comcast's Veterans Network employee resource group.

The Lift Zone at Combined Arms is the 51st location established by Comcast Texas. This initiative was announced in Fall 2022 as part of Comcast's ongoing commitment to the military community. An interactive map showcasing all the Lift Zones across southeast Texas is available for reference, demonstrating the widespread impact of this program.